Frequently Asked Questions

Can I purchase your products directly from you or online?

Unfortunately we do not sell Werther’s Original products direct from our company. Our products are available from Sainsburys, Morrisons, Asda, Tesco, Waitrose and Ocado on line. Please click through here:
Sainsburys
Morrisons
Asda
Tesco
Waitrose
Ocado

Are Werther’s Original Sweets suitable for vegetarians?

Yes, the complete range of Werther’s Original Confectionery is suitable for vegetarians.

Do any of the Werther’s Original products contain wheat based ingredients or gluten?

All Werther’s Originals are suitable for a gluten free diet. They do include glucose-syrup, which may be derived from a wheat source. The Coeliac Society states that glucose syrup sourced from wheat is suitable for the inclusion in a gluten-free diet.

Are Werther’s Original Free from nuts?

Although none of our Werther’s Original products contain nuts in their recipes and we take the utmost care during production, there is a risk of cross contamination in the factory so we cannot guarantee that they are absolutely nut free.

What’s the best way to store to Werther’s Originals?

All our confectionery is packaged in a way that provides the best protection from the environment. Always store in a cool dry place away from strong odours, once the packs are opened.

Which artificial sweeteners and sugar substitutes are used in Werther’s Original Sugar Free?

In order to produce delicious Werther’s Original Sugar Free products we use the sugar substitute Isomalt and the artificial sweetener Acesulfame-K (ace-k). Excessive consumption may produce laxative effects.

Are Werther’s Original Sugar Free products suitable for people with diabetes?

We cannot advise on this. Please consult your medical practitioner.

Where can I buy Werther’s Original Sugar Free?

Our products are available from Sainsburys, Morrisons, Asda, Tesco and Ocado on line.

Are Werther’s Originals Halal certified?

Werther’s Original confectionery are not halal certified in the UK

Do Werther’s Originals have alcohol in them?

We do not have alcohol in any of Werther’s Original products.

Can I still buy Werther’s Original Chocolates?

Surprisingly we discontinued Werther’s chocolate products in 2011 and there are no plans to bring them back

Are Werther’s Original Sugar Free sweets smaller than the sugar variety?

Yes, the recipe for Werther’s Original Sugar Free sweets replaces the sugar in our standard Werther’s Original recipe with the artificial sweeteners isomalt and acesulfame-K. These artificial sweeteners dissolve in the mouth at a much slower rate than sugar, so although smaller, the sugar free sweets last as long as the bigger sweets.
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